Material Selection

All prints are produced using premium recycled archival papers and eco-friendly inks to ensure longevity and environmental responsibility. Printed on EPSON Sure Colour with 10 Colour Ultra-Chrome HDX Aqueous Inks.

Colour Management

Each image undergoes professional colour calibration using industry-standard ICC profiles to ensure accurate colour reproduction across all print sizes.

Quality Control

Every print is individually inspected for colour accuracy, sharpness, and material defects before packaging.

• Standard Orders: 3–5 business days processing time
• Large Format Prints (A1 Plus): 5–7 business days processing time
• Rush Orders: Available upon request with 24–48 hour turnaround
• Maximum Print Width: 430mm wide or A2 in house

Camera & Capture

We use FUJIFILM GFX Cameras and Lenses — Medium Format capturing RAW image files of 50–100MP.

Resolution & Printing

All images are printed at minimum 300 DPI for optimal sharpness and detail retention using EPSON High Quality Fine Art Printers.

Main Paper Types Available

• Awagami Washi
• Hahnemühle Natural Art Papers
• Hahnemühle Photo Satin Sustainable 220gsm — Bright White Coated
• Hahnemühle Bamboo Gloss Baryta 305gsm — Natural White 90% Bamboo
• Hahnemühle Photo Pearl Metallic Paper (260/310gsm) — High-gloss finish with excellent colour gamut
• Hahnemühle Sugar Cane Matt Textured 300gsm — High Quality Eco Paper
• Hahnemühle Bamboo 290gsm and Awagami Bamboo 170gsm Handmade Eco Paper — Both Fine Wove Uncoated

Order Tracking

All customers receive tracking information via email once orders are dispatched. For production updates, contact us directly.

Custom Sizing

Contact us for non-standard sizes or special requirements. Custom quotes provided within 24 hours.

Communication

We respond to all enquiries within 24 hours during business days. For urgent requests, please call directly.

Limited Edition Prints

All images available as numbered limited editions — 25 prints maximum. Each comes with a certificate of authenticity, stamped with KANJI Raw stamp and an embossed Raw OZ Images stamp for authenticity. Prints supplied with a backing board and a front matt board.

Damaged Items

Full replacement or refund for items damaged in transit. Please report within 48 hours of delivery with photos.

Satisfaction Guarantee

30-day satisfaction guarantee on all prints. Return shipping costs not covered for change of mind.

Custom Orders

Custom sized prints are non-refundable unless damaged or defective.

Queensland Highlights

1770 / Agnes Water · Wide Bay · Sunshine Coast · Central QLD · Far North QLD

Behind the Lens

Each print can include location details and capture story. Many images taken during golden hour or blue hour for optimal natural lighting.

International Locations

Also images from: Portugal · Namibia · Botswana · Zimbabwe · Bali · Fiji

Protection

All prints are sent flat with Glassine slip sheets in clear archival bags, with layers of acid free recycled tissue paper with 2 sets of protective corners then wrapped in an outside layer of recycled corrugated cardboard.

Australian Made Guarantee

All production processes are completed locally in Australia using Australian-sourced materials where possible.

Eco-Friendly Materials

We use water-based inks and Australian Made recycled packaging materials wherever possible to minimise environmental impact.

Sustainable Paper Stocks

All printing stock is made from recycled and eco-fibre content — all high quality archival properties. Hemp, Bamboo, Sugar Cane.

Waste Reduction

Print-on-demand model ensures minimal waste and efficient resource utilisation.

Presentation

Prints are supplied with a white mat board (front) and white backing board.

Display

For maximum longevity, display prints away from direct sunlight and in areas with stable humidity.

Handling

Handle prints by edges only, using clean, dry hands or cotton gloves.

Storage

Store flat in acid-free folders or tubes in a cool, dry environment.